Where the hell have you been dude?!! Well, I have been tilting at windmills great and small. I have been saving the world on a daily basis before bedtime and I have been without internet at the house. After a four month failed experiment with Wildblue (DirectTV) Satellite, I finally cancelled the service they had failed to provide. My bill had climbed from the initial $50 a month to $70 a month to the final bill of $90 a month (unauthorized increase) and still we had little, if any service. Thus, after months of no home service and hundreds of dollars wasted and tons of loss of work... I cancelled.
This is where Wildblue (DirectTV) Satellite tells me they will now charge me an additional $15 a month for the next two years ($280 total) for the unpaid balance on the service they never provided in the first place, AND they were sending me boxes to take down the dish and ship back to them or charge me several hundred dollars more, in spite of the $300 I paid up front for the equipment.
FUCK THAT!! I called my Discover card and told them to cease all payments on that service. I told them the situation and the suggested I contest all past bills and they certainly understood why I was so impassioned and used the F word a lot to a poor innocent girl who doesn't even work for Wildblue (DirectTV) Satellite company. BUT... Discover has a policy that they never deny payment to a card, they will only contest the charge after they pay... regardless what you tell them.
Soooooooo I think I will have to cancel my Discover card, even though they didn't screw me over. I hear they will continue to take charges and will continue to bill me even if I cancel the card. You know there is a chance this Wildblue (DirectTV) Satellite clusterfuck could end up costing me $1000 for 45 days of service.
So the wife (who seems to have way more time at work than I do) filed a report with the BBB. Turns out they have pages of complaints on this company. All of them exactly the same complaints we issued. She also found a couple of other consumer complaint sites that had a fuckton of Wildblue (DirectTV) Satellite issues. She filed a grievance with the State Attorney General's Office in the fraud investigation division. I feel these guys offer a service they never intend to provide and then take pray upon the desperate workaholics in rural areas. We will probably lodge a complaint with the FCC.
So what did you do this month?
4 months ago