Thursday, September 3, 2009

February to Today

So back in February I decided that it was time to upgrade our Internet Service Provider (ISP) from the on-again/off again wireless feed we have had for the past few years. I went high tech dude, $300 and a computer nerd later I had a high flying Norad satellite system on my brand new roof.

Sure it wasn't the same thing I had agreed to over the phone and it wasn't even technically hooked up and they didn't actually give me the new router (or any router) as promised in the ad. But I had lightening fast satellite internet dude! It worked great for 45 days, which was 15 days past the return date. Then it simply quit working.

We had exceeded our bandwidth limit, we were informed by the ISP. We should upgrade to the next highest package, our new ISP told us. Our son watched Youtube one Saturday Afternoon and ruined the internet for the rest of us... or so I told the others. So after a month went by without internet access we paid a little more and upgraded. Then another month went by and Still nothing. Not even able to access Email most of the time. "You're still exceeding the bandwidth limit" we were told. How in the hell we could exceed it without being logged onto the internet was never explained, but we were assured by the new ISP that if we upgrade to the very highest, most expensive package. And of course that never worked either. We were told neighbors were tapping into our feed and stealing the service, we were told many things and finally we were told that the ISP really "couldn't provide internet to everybody."

So we canceled and paid another $300 to buy out the contract we never used because of the service we never could access. For those of you keeping score... this means that while I paid for everything, I tried for months to get basic service, I kept upgrading to more and more expensive packages as advised until I was told THEY could not provide the service... IF you are keeping score... that translates into I BROKE THE DAMN CONTRACT?!!

SO the wife goes out and gets a 3G card from Verison. It's ok, not all that fast but it is OK. Then I get to looking at the contract she had and see it has... wait for it... w a i t for it........... a bandwidth limit! I refused to be trapped into the same situation as I was with the satellite, so after 30 of never being able to access our the website that shows usage, we canceled the service.

And I KNOW what you are thinking. "But Cris, if you canceled your ISP how are you able to post a blog entry two night in a row?"

Simple dear reader. For a mere $75 I called up my old on again/off again service and had it restored. The same service that I used for the nearly 18 months of uninterrupted nightly blog posts.

2 comments:

♥georgie♥ said...

I was hoping this was a bad dream WOW...we have cox cable...it's not perfect but it works for now and as far as I know they dont charge or watch my bandwidth limits

Cris said...

Oh we never could find what the Verizon Card was using so we finally canceled it at the end of the month. Then we got the bill, it was around $250 for the month. If we had kept the card a few days longer we would have been locked into another 2 year contract.